Frequently Asked Questions

Have Questions?

Got questions? We’ve got answers! Check out our FAQ section to learn how we work, what we offer, and how easy it is to keep your yard clean. From pricing to scheduling and our eco-friendly methods, it’s all there.

Who is Fresh Yards?

Fresh Yards is a family-owned, professional pet waste removal service led by passionate dog lovers. We combine dependable service with a genuine love for what we do—helping keep your outdoor spaces clean, safe, and enjoyable.

What is the scooping process?

1. Service Scheduled
Once your service is booked, you’re on our schedule. For first-time or spring cleanups, your technician will notify you upon arrival.
2. Arrival Notification
For routine visits, we’ll send a quick ETA text when we’re on the way—no unnecessary interruptions.
3. Thorough Yard Cleanup
Your technician will carefully walk your yard and remove all pet waste, ensuring nothing is missed.
4. Clean Disposal
All waste is securely double-bagged and placed in your trash can (if accessible).
5. Sanitation First
We disinfect all tools and footwear after each visit to help prevent the spread of germs between properties.
6. Hassle-Free Finish
Once the job is complete, we’re on our way—leaving your yard clean, fresh, and ready to enjoy.

What area do you serve?

We serve the Twin Cities and surrounding areas.

How do I pay?

Our routine servicing is paid for with a card on file at the beginning of each month or at the time of service booking for Spring clean up service.

What if I am unsatisfied?

Not satisfied? We’ll make it right—no questions asked.

What is your snow policy?

We provide service in most weather conditions, but significant amounts of snow and/or bad road conditions may prevent us from arriving for service during the winter. If it has recently snowed before your scheduled service we can usually locate most of the waste covered by the snow, especially in yards where the waste is in a few common areas. Sometimes we may have to delay or skip the service day. The principle is that what we don’t get this week due to snowfall, we’ll get the next week.If on routine weekly cleaning- you will be credited the difference in 2 weekly cleanings minus a bi-weekly cleaning. If on Bi-Weekly cleaning the service is pushed back and resumes via normal schedule.

Request a Quote Today

Reach Us

We Proudly Serve:

Andover
Anoka
Blaine
Coon Rapids
Minneapolis
… And More

Email:

FreshYards@FreshDucts.com

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